Product alert

Dear Client,

Before launching a new product on the market, our products undergo rigorous testing to ensure their safety.

We did the same for the Gaby & Sam BB1850.78 melamine meal set. We have had it tested by several laboratories, including the AFSCA (Federal Agency for the Food Chain), each time with compliant tests.

You will find below the compliant test carried out by the FASFC.

Compliance test

Today, following a contradictory control by the FASFC of its own test dated 22/8/2019, the FASFC is asking us to withdraw this product from the market.
The risk arises under the following conditions of use: migration of melamine towards the food when the meal set is heated to more than 70°C for more than 2 hours.

Here is the information for the product recall:

Gaby & Sam Meal Set

Ref BB1850.78 CAM190025

EAN Code: 5413042934113

To obtain the refund, we offer two alternatives:

  1. Via one of our retailers or a Noukie's store: bring the plate back to the store with proof of purchase and we will give you a credit for the total value of the meal set

  2. Via the website: send us the plate by post with proof of purchase, along with your email address and we will send you a credit note for the total value of the meal set by email

Noukies SA

Consumer Services

Avenue Zénobe Gramme, 21